Featured FAQs

I have just placed my order, but I want to change it. What do I do?

You have some time to make changes to your order before it is shipped. You can change: the colours type of power plug delivery address. Please inform us immediately of any changes by email, and don't forget to include the order number. Be careful, our order agents are quick! Your request may not reach us before your order is shipped. If that happens, you will have to opt for a free exchange once the order is delivered (see 1-1). For any other changes concerning the size of string lights or lanterns, please send us your request. Click here for any other request.